OUR QUALITY POLICY

As Alex Stewart Romania we think that quality is not a target to be achieved, but a process which always develops and shows persistence. Within this scope we continue to invest continually in development of our employees and working processes.

OUR PURPOSE:

Our main purpose is to ensure the continuity of the trust which we constituted for the services we provide to our customers pursuant to legal conditions and standards.

OUR PRINCIPLES:

        - Objectivity;
        - Reliability;
        - Fast, right and applicable service;
        - Equal service for all of our customers.

OUR QUALITY POLICY:

        - Realizing the services for customers pursuant to SR EN ISO/IEC 17020:2012 Standards;
        - Giving the results of the examinations rightly and reliably in a short time by conducting them with methods and equipment of which accuracy is testified;
        - Ensuring complete customer satisfaction;
        - Applying the principles of objectivity, equality, independency and privacy of customer information in the presented Services;
        - Following the educational and scientific developments and putting them into practice in order to increase the quality of supervision and personnel;
        - Ensuring the continuity in quality by learning and applying our Quality Managing System by our employees and by eliminating the insufficiencies.

In light of these principles, we undertake that we satisfy our customer pursuant to their expectations and needs and present our services within the scope of contract conditions, specifications and company rules.